Delete your account and data
Applies to Cinematic Pro and Teleprompter by CinematicPro.
These apps share a single sign-in. Sections that apply to only one of them say so in their heading, and deleting your account affects both.
Delete your account and data
Cinematic Pro and Teleprompter by CinematicPro · WEU Innovations Pvt Ltd
Read this first: one account covers several apps
Cinematic Pro, Teleprompter by CinematicPro and BadhaiDo share a single sign-in. All three authenticate against the same Firebase project, so there is one account, not one per app.
Deleting it removes your access to all of them, together with the content and subscription records held against it in each. We cannot delete a Teleprompter account while leaving a Cinematic Pro account in place, because no such pair exists. Any earlier version of this page that suggested otherwise was describing something the system does not do.
If you only want to stop using one of the apps, do not delete the account:
- Sign out of the app you are finished with, or uninstall it.
- In Teleprompter you can keep using everything in guest mode with no account at all.
Cancelling a subscription is also not the same as deleting an account - see below.
What you can delete without touching your account
Your Teleprompter scripts - immediately, yourself
Scripts live only on your device. Delete a script in the app and it is gone. Uninstall Teleprompter and every script goes with it. You do not need an account, and you do not need us - we never had a copy, so there is nothing on our side to remove.
Your Cinematic Pro projects
Uploaded media and the clips generated from it can be deleted from within Cinematic Pro.
Product-specific analytics and support data
Write to contact@weuinnovations.in and say which product you mean. We can delete:
- the analytics events associated with your use of that product, and
- any support correspondence you have sent us.
This does not require deleting your account.
Deleting the shared account
This is the step that affects every app the account reaches. Do it only if you want to leave all of them.
From inside Cinematic Pro
Cinematic Pro offers account deletion in its settings.
By email
Write to contact@weuinnovations.in from the email address on the account, with the subject Delete my account. Tell us the address you signed in with.
We will confirm before deleting anything, so a mistaken request cannot cost you your account.
What deletion removes
| Firebase account, sign-in credentials and user ID | Deleted - for every app that uses it |
| Your name and email held for the account | Deleted |
| Cinematic Pro projects, uploads and generated clips | Deleted |
| Content and plan records held for any other app on this account | Deleted |
| Support correspondence | Deleted on request |
| Analytics events | Not tied to your account, so deletion is by request - see above |
| Teleprompter scripts | Never held by us. Delete them on your device |
| Your subscription | Not cancelled by this. See below |
Your subscription is separate - cancel it too
Deleting your account does not cancel a store subscription. Google Play and Apple own that relationship, and it will keep billing.
Cancel in the store first, then delete the account. See Support, subscription and cancellation.
How long it takes
We act within 30 days, usually much sooner. Some records may persist briefly in routine backups before they age out.
If you change your mind
Tell us before we confirm and we will stop. Once the account is deleted it cannot be recovered, and you would need to create a new one - which would again be a single account across every app that uses it.
Contact
WEU Innovations Pvt Ltd - CIN U62099UP2023PTC180850 contact@weuinnovations.in · https://weuinnovations.in